Business Professional Offices Paging Systems
In today’s competitive spa and salon markets, customers demand the best treatments at an affordable price. But with staff and other costs rising its not easy to achieve. Efficiency is the key and Long Range Systems offers three solutions to help spa and salon businesses to become far more efficient in their daily operations.
The goal of all LRS’ spa products is to increase revenue while decreasing overheads and expenses. With LRS products, you spend less time running around and more time in front of customers where service levels are king.
Benefits:
- Enhanced Atmosphere
- Increase Productivity
- Boost Sales
LRS Spa & Salon Solutions:
Pager systems for Spa's and Salons
Spa and Salon Customer Pagers
If you have customers waiting around for their appointment often it's useful to let them go outside or another area while they wait. This paging system can recall them when you need them back for appointment.
- Excellent range
- Hundreds of pagers can be used
- Long life battery rechargeable
Spa Salon Wait List Management
If you have lots of customers waiting, then it makes sense to use the free LRS wait list application that can manage customers and recall them when you need them back.
With this system you can even collect the data and analyse it later - and that can offer many insights to your business and the service you are giving customers.
Spa Salon Room-Room Call Button
Call buttons that look good are often used for spa and salon use between rooms or customer to staff if they are waiting as part of their spa or salon work.
These custom call buttons or PFS systems make things easy, and are fully configurable to exactly what you might want to match the decor in you salon.
Customer Services for Spa or Salon
Meet the customer services team. Ours are the friendly type of CS person and they are there to help you to determine exactly what is best for your spa or salon.
It's a free service and we won't sell you something you
really don't need. They are NOT on commission either! Just
friendly help from great employees that really do care!
Communications - the secret to success in Spa's and Salons!
In a busy spa or salon there are many applications for using pagers to increase the efficiency and the service to customers that visit. Waiting customers can be a problem, and communications from customers in different rooms to staff can also be a problem, but below there are some simple answers that will improve service levels that customers will love (you will too!) so do take a look.
Customer recall in a Spa or Salon with customer pagers
Customers today really don't like to wait around. Neither do they like to 'lose their position' in the queue (even if they won't). For that matter, typically they dislike queues and surmise that they will be waiting a very long time. That's how you get 'walk away's' that will likely never return. Our lowest cost customer paging system in fact will solve this problem instantly. When a customer arrives, give them a pager and note their name. They can now wait looking around the salon, or go outside etc. and when its time for their salon or spa appointment just call them back with a press of a button. Benefits include:
- Invisible queue so no walk away's
- Customer is free to roam
- Instant recall
It really is that easy to address those incoming customer issues and because they are so easy to recall efficiencies will improve as will customer service levels.
Customer wait list recall system for Spa and Salon
This wait list system for customers or clients takes away trying to 'juggle' customers by using paper records of who to recall and when. It can be confusing for any spa or salon if you have a large number of clients waiting for their appointments. By using this wait list paging system (it's free) from LRS you have total control over the customer or client. Simply give the customer a pager and enter them in to the wait list. They will be seen on-screen and be marked 'green' so you know they have been waiting for a short while. With this system you can set a maximum time for client recall of say 5 minutes. In this example at 4 minutes the customer colour turns amber, and at 5 minutes he client turns red. This denotes overdue wait times. So you can take action to recall clients or customers immediately. This solution can improve customer or client service levels and importantly customers never see a queue! So no walk away's... ever!
Room-to-room paging for Spa and Salon
There are a number of solutions on the market for customers or clients use to contact staff members if they need assistance. Our custom call buttons are perfect for this situation. Whether you might want them in reception, or in spa or salon rooms for special use or other uses that might be applicable in a spa or salon. Room to room call buttons allow a customer to contact staff at the press of a button, so staff can quickly respond. Remember it's the level of service that is so important to customers. Custom calling buttons can be designed for great aesthetics and will really look the part for high class salons and spa's. LRS can create these for your exact needs (we even supply them to Super Yachts) and we also have less costly devices available with up to six programmable buttons so those can be used for many different purposes.
Whatever your needs, we offer a professional service, with high quality products that typically have a three year warranty against manufacturing defects (we are a manufacturers UK office) and we will solve any issues quickly. We're now in our 35 year celebration of the company.
Hopefully some of our information here is useful to you and contacting our customer services for advice is completely free. If you prefer you can use our contact form too. Tanks for visiting pager.co.uk
